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Contact Us

Questions about applying, your existing pass, or anything else? Send us a message and our team will get back to you.

Application support

Questions before or during your application — how standby works, pricing, timelines, and eligibility.

Existing customers

Help with your active pass, onboarding documents, or booking questions. Email support@buymyflightpass.net.

Disputes & fraud

To report suspected fraud, impersonation of our brand, or to raise a dispute, email support@buymyflightpass.net with "DISPUTE" or "FRAUD" in the subject line.